FAQS

Scheduling & Appointments

Easily schedule your appointment with Pelvic Prescription in Wilmington, NC, and take the first step toward better pelvic health.

What are your earliest and latest appointments available?
What are your earliest and latest appointments available?

Our Doctors of Physical Therapy have appointments as early as 7:00am and as late as 5:00pm. However, we do require that new patients schedule their first appointment or evaluation between the hours of 8:00am and 4:00pm.

Can I schedule an appointment online?
Can I schedule an appointment online?

No, we do not have online scheduling. 

Can I change my appointment to a video session?
Can I change my appointment to a video session?

Yes! We see most of our patients for a video session at least once or twice during the course of their care. This allows your Doctor of Physical Therapy to do a home or workspace assessment to improve your success at home with lifestyle or behavior changes that will speed up your progress. Furthermore, when things outside of our patients’ control arise, we are able to transition to a video appointment to ensure progress of their treatment plan without backsliding. Our Doctors of Physical Therapy have treated some of our patients 100% via video sessions! 

Can I bring my spouse/friend with me to my appointment?
Can I bring my spouse/friend with me to my appointment?

Yes! You are welcome to bring a spouse or friend with you to your appointments– that is completely your decision! Some of our new patients may choose to bring someone with them for their first appointment. Most of our prenatal patients will bring a partner to 1-2 sessions for birth preparation sometime in their third trimester. 

Can I bring my baby/child with me to my appointments?
Can I bring my baby/child with me to my appointments?

Yes! You may bring your baby or child to your appointment with you. We love to keep pelvic floor therapy accessible even if you don’t have childcare, however you know your child and yourself best, so if you feel that having your child with you may take away from your evaluation or treatment, you may consider bringing a partner or friend with you to your appointment to watch your baby or finding childcare so you can step away for 1 hour to fill your cup back up!

We do have a nursery in the clinic where some of our patients may come early or stay late to nurse their baby, which is available to you to use! 

What’s your cancellation policy?
What’s your cancellation policy?

Due to the intimate size of our practice, we do require 48 business hours of notice for any appointment changes. This ensures that we can offer your spot to someone on our waitlist. While we dislike implementing our late cancellation policy, if you do not cancel before 48 business hours, you will be charged 50% of your session rate. For same day cancellations, the late cancellation fee is 100% of your session rate. You will receive multiple appointment reminders via email and text to ensure you do not forget your appointment.

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