Payment Information

We are an out-of-network/self-pay provider. This means that payment is made at each visit. We offer individualized packages for a discount and payment plans. Additionally, we provide “superbills” that you may send to your insurance for possible reimbursement through your plan’s out-of-network benefits.

By choosing an out-of-network provider like us, you get the advantage of one-on-one, personalized care for a full hour with the same Doctor of Physical Therapy every time. Unlike insurance-based clinics, where you might be rushed with only 30-45 minutes of care with different therapists or be passed off to technicians, our focused approach often leads to faster recovery. 

In the long run, this may save you money compared to high deductibles, copays, and surprise bills you might face in an insurance-based clinic. We’re here to raise the standard of pelvic health care and make sure you get the best, most effective care possible– where your insurance company is NOT the one making the medical decisions for you and your provider! 

Yes! We do accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) cards as forms of payment. We also take all major credit cards, checks, and/or cash payments. 

We choose to be out-of-network so we can give you the best, most personalized care possible. Insurance often limits how many visits you can have, how often you can come, and even what kind of treatment you can receive. By staying out-of-network, we can focus entirely on you—your specific needs, goals, and preferences—without any restrictions from insurance companies. When you go in-network, your insurance is ultimately dictating your treatment plan, not your therapist.

Our team of Doctors of Physical Therapy builds your treatment plan based on what we find in your exam, the latest research, and what you want to achieve. This means we can help you with goals that insurance does not cover, like getting back to running, CrossFit, or other activities that are important to you. Our priority is your recovery, on your terms.

Our Electronic Medical Record and Payment Processing System require a credit card on file. Due to this, we are PCI Certified meaning we are compliant with The Payment Card Industry Data Security Standard which is a set of requirements intended to ensure that all companies that process, store, or process credit card information maintain a secure environment. 

The specific diagnosis and treatment codes are given to you during your evaluation with your Doctor of Physical Therapy. We are unable to provide these codes before your visit because your therapist needs to assess you first to determine which codes apply to your situation. Once you’ve had your evaluation, we’ll provide you with the codes you need to check with your insurance for possible reimbursement.

With the growing buzz around pelvic floor therapy, it is essential to do your homework when looking for your pelvic floor physical therapist. Here are some key questions to ask when selecting a clinic:

• Have your Doctors of Physical Therapy been trained in internal examination and treatment of the pelvic floor?
• Will my Doctor of Physical Therapy utilize internal treatment techniques if necessary for my condition? 
• If I have bowel symptoms, do your Doctors of Physical Therapy have training in rectal examination?
• How much one-on-one time will I get with my Doctor of Physical Therapy?
• Will I see the same Doctor of Physical Therapy on every visit?
• Will I ever have to work with a technician during my sessions instead of with the Doctor of Physical Therapy?
• What does a typical treatment plan for my condition look like?
• Can your Doctors of Physical Therapy help me return to _______?

These questions will help you find a clinic that can provide the level of care and expertise you need for your recovery.